Glenns Commercial Service, located in Louisville, KY family owned, growth minded, industry leader in Commercial Refrigeration, HVAC & Food Service. We are currently seeking a dedicated individual to join our growing service department. We offer a competitive salary with an excellent benefits package including PTO, 401(k), Profit Sharing, Group Health Insurance, Dental, Vision and much more. Salary is commensurate with experience.
This entry level position is primarily responsible for assistance to our daily service operations. Duties include communication with service technicians and customers, quoting & bidding repairs, ordering parts, reviewing work orders and providing cross-departmental coverage. Customer focus and the ability to project a professional company image through in-person, email and telephone interaction is essential. Performing the following duties requires excellent organizational and strong communication skills.
QUALIFICATIONS:
Seeking an entry level candidate with a strong computer & phone skills and an aptitude to grow and learn in a fast paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Coordinate materials sourcing assisting as needed with material, parts and equipment ordering while maximizing productivity and performance to estimate for service repairs.
· Effectively interact with our service technicians through direct and indirect communication while portraying positive motivation and a team spirit.
· Assure open and timely communication with technicians via phone, emails, board postings and one-on-one routine meetings.
· Provide customer follow-up and proactive communications with technicians.
· Routinely interact with customers, internal and external, maintaining composure and professional representation that delivers a superior customer experience.
· Ensure completeness and accuracy of documentation and information exchanged with internal and external customers.
· Ability to function in a fast paced environment and the ability to resolve conflict for internal and external customers as needed.
· Participate in in daily, weekly and monthly review meetings as needed.
· Crosstrain as backup for other service department positions as needed.
· Additional duties as assigned.
OTHER SKILLS AND ABILITIES:
· Self-starter
· Proficient skills in common computer software applications
· Ability to multitask in a fast paced environment
...QUALITY CONSULTING GROUP, a leader inthe pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, youll work with a highly enthusiastic team, contributing in a...
Description History Teacher l Teaching Jobs in the Middle EastI am lookig for well trained and experienced western trained History teacher for a top rated school in Saudi Arabia . MUST Have Requirements: ~Bachelor's degree in...
About NoGigiddy: NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience...
DO NOT ATTACH A DRIVER'S LICENSE, DMV RECORDS OR ANY FORMS OF IDENTIFICATION. If you attach a driver's license or any document with a photo of yourself and/or indicating your age, your application will be automatically rejected and screened out. DISCLAIMER: All applications...
...recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful...