Multi-Specialty Dental Office Manager Job at ICON Smile Studios, Virginia Beach, VA

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  • ICON Smile Studios
  • Virginia Beach, VA

Job Description

Join Our Team at Icon Smile Studios

Icon Smile Studios is not your average dental group. We’re a fast-growing, multi-specialty organization committed to excellence in orthodontics, periodontics, and pediatric dentistry. With a strong focus on innovation, culture, and patient experience, we’re building something extraordinary—and we’re looking for a strong leader to grow with us.

About the Role

We are hiring a motivated and experienced Office Manager to oversee one of our high-performing, multi-specialty practices. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading diverse teams, and is passionate about delivering outstanding care to patients of all ages.

What You’ll Do

  • Lead day-to-day operations across orthodontic, periodontic, and pediatric specialties

  • Manage, train, and support front desk and clinical team members

  • Partner with providers to ensure efficient scheduling, patient flow, and high-quality care

  • Deliver exceptional customer service and handle patient concerns with professionalism

  • Oversee financial performance including insurance coordination, collections, and reporting

  • Ensure compliance with all HIPAA, OSHA, and safety regulations

  • Communicate regularly with leadership to report KPIs and practice updates

  • Foster a positive, team-oriented culture aligned with Icon Smile Studios’ core values

What We’re Looking For

  • 3+ years of dental office management experience required; multi-specialty experience is a major plus

  • Strong leadership skills and ability to motivate a team across different specialties

  • In-depth knowledge of dental insurance, billing procedures, and front office systems

  • Familiarity with dental software (e.g., Edge Cloud, Dentrix Ascend, OrthoFi)

  • Detail-oriented, organized, and capable of managing multiple priorities

  • Outstanding communication and customer service skills

  • Spanish-speaking candidates encouraged to apply

What We Offer

  • Competitive salary and performance-based bonuses

  • Health, dental, vision, and retirement benefits

  • Paid time off and paid holidays

  • Ongoing training, leadership development, and growth opportunities

  • A supportive, mission-driven culture where your contributions truly matter

Ready to lead with purpose? Apply now and help us shape the future of dental care—one smile at a time.

Job Tags

Full time, Work at office,

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