Part-Time Program Outreach Assistant – Call Center & Outreach
Location: Tyler Village
Job Type: Part-time, (9-1 or 11-3)
Compensation: $15.00/hr
Encore Employment Enterprise (E3) supports adults 50+ in gaining valuable job skills and securing meaningful employment. Our Call Center Training Program equips participants with customer service, technology, and professional development skills to thrive in today’s workforce.
Job Overview:
We seek a Part-Time Program Assistant to support our outreach, employer engagement, candidate recruitment, and fundraising efforts . This role is ideal for a motivated and detail-oriented individual who enjoys cold calling, research, event support, and community engagement .
Cold Calling & Employer Outreach:
● Contact potential employers to introduce our training program and explore job placement opportunities.
● Maintain a database of employer contacts and track follow- ups.
● Support trainers by preparing materials and assisting with session logistics.
● Provide administrative support during training sessions.
● Identify and compile a list of commercial buildings for sale in the area for future expansion.
● Assist in gathering local workforce and employment trend data.
● Reach out to potential program participants via phone, email, and community outreach.
● Assist with enrollment and provide information on program benefits.
● Assist in planning and setting up fundraising events.
● Prepare materials and make follow-up calls to donors and sponsors.
✅ Strong communication skills, especially over the phone.
✅ Comfortable with cold calling and employer outreach.
✅ Experience in customer service, research, or administrative support is a plus.
✅ Proficient in Microsoft Office (Word, Outlook) and internet research.
✅ Highly organized and detail- oriented.
✅ Passion for workforce development and community engagement.
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