Remote Virtual Administrative Assistant for Electrical and Solar Business (RE) Job at BruntWork, Remote

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  • BruntWork
  • Remote

Job Description

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Responsibilities :

  • Manage and respond to all customer inquiries via phone, email, and social media within 24 hours
  • Schedule and coordinate jobs using ServiceM8, ensuring efficient use of technician time and resources
  • Prepare and send quotes to potential clients, following up to maximize conversion rates
  • Generate and send invoices within 24 hours of job completion, following up on payments as needed
  • Ensure comprehensive completion of job cards, including all necessary details for invoicing and quality control
  • Assist with bookkeeping tasks, including reconciliation and financial report preparation
  • Maintain compliance documentation and records
  • Manage inventory levels and place orders for materials as required
  • Coordinate Ergon Energy connection processes, including paperwork and scheduling
  • Document and continually improve Standard Operating Procedures (SOPs) for all administrative tasks

Requirements

  • Excellent written and verbal communication skills in English
  • Proficiency in ServiceM8 or demonstrated ability to quickly learn new software systems
  • Experience in customer service and administrative roles, preferably in a technical or trade-related field
  • Strong attention to detail and ability to manage multiple priorities effectively
  • Basic understanding of electrical and solar industry terminology (training will be provided)
  • Proactive problem-solving skills and ability to work independently
  • Comfortable with evolving processes and technologies

Scope :

  • Full-time position (40 hours per week) with potential for flexible hours
  • Virtual role with occasional team meetings via video conference
  • Directly report to the business owner, with potential for growth as the company expands
  • Responsible for managing administrative processes for operations in Townsville and Charters Towers markets

Benefits

Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy JobID: 122581

Job Tags

Remote job, Permanent employment, Full time, For contractors, Freelance, Flexible hours, Monday to Friday,

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